Pair

The matching process

How Pair's matching works

Pair helps connect users with psychologists in a way that increases the likelihood of a successful fit.

The matching process

3 steps to finding the right fit

1

We get to know you

Take a short questionnaire to help us understand what might work best for you.

2

We pair you with your best match

We take into account your needs and preferences and match you with qualified psychologists.

3

You choose the right psychologist

Review your matches and connect with the psychologist that feels best for you.

Find your match now!

How the algorithm works

Matches are generated based on three main areas

Our matching algorithm, built by psychologists, uses evidence-based factors known to support positive therapy outcomes to help users find psychologists who are likely to be a good fit.

Clinical fit

Aligning user needs with clinician specialties, populations, and areas of expertise, so you're matched with someone who genuinely understands your situation.

Anxiety & stressDepressionTraumaRelationshipsLife transitions+ more

Practical factors

Considering location, session format, availability, and payment options, so the logistics work alongside the clinical fit.

TelehealthIn personMorning / eveningMedicare rebates

Identity preferences

Respecting relevant preferences such as language, gender, or cultural background, because feeling understood enables deeper therapeutic connection.

LanguageGenderCultural background
Warm, welcoming therapy space

Finding support should feel
this straightforward

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Pair Psychology

Helping Australians find the right psychological support through personalised matching.

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